Hosted Exchange Email

So you are interested in outsourcing your Microsoft Exchange email hosting. You have probably recognized that it is costing your IT staff thousands of dollars per year in labor and hardware and the only time you hear about it is when something breaks. If that is you, you’re not alone. Many CIO’s in mid-size and large companies are coming to the same conclusion. But now you have a different problem:

How do you decide which vendor to use?

There are probably dozens of companies offering a hosted Exchange service. So how do you choose the right one for you? We encourage you to look closely at these defining characteristics:

Security

First and foremost, the vendor you choose must be able to protect your data and communications. Pervasive Solutions was founded as a security company. Many of our competitors build their services and try to add security as an afterthought. In everything we do, we start with security. Find out more about Hosted Exchange Security.

Email Archiving

Did you know that you are now legally responsible for providing proof that you have not destroyed evidence should you be involved in a legal suit? Email archiving ensures that your electronic records are available for years to come. Find out more about our Hosted Exchange Email Archiving.

Email Encryption

Do your users communicate protected consumer/patient information via email? Do emails include financial reports or other SEC-protected information? If you are sending these emails without encryption, you might as well be sending them directly to the criminals. Our Hosted Exchange service provides you the option of automatically encrypting sensitive emails so that only you and your recipient can read them. Find out more about Hosted Exchange Email Encryption.

24x7 Support

When your users have problems, wouldn’t it be great if they had access to a 24x7x365 help desk that could solve their problems without any support from your IT organization? At Pervasive Solutions, our trained and knowledgeable support staff is available every minute of every day to resolve your users’ concerns. Best of all, all calls are FREE!

Flexibility

With Pervasive Solutions Hosted Exchange, your users can connect from anywhere, so they are never out of touch. And with every user account, you receive one fully licensed copy of Microsoft Outlook. So users can use the Outlook desktop client or the Outlook Web Access (OWA) web client – or both! Whatever works for them will work for us.

The “NO’s”

When selecting a Hosted Exchange partner, you need to make sure the “No’s” are covered. At Pervasive Solutions, our Hosted Exchange service offers these benefits:

NO minimum or maximum number of users

NO limits on bandwidth or disk space

NO commitment required – cancel any time

NO electronic help tickets – you will speak to a live person in upstate NY

Your Hosted Exchange Options

Because each client is unique and has unique needs in the areas of security and business continuity, we have created the following options for our Hosted Exchange clients:

	Hosted Exchange	Hosted plus Archiving	Hosted plus Encryption	ExchangeARMOR
MS Outlook (full client)
MS Outlook Web Access (web client)
Unlimited Users & Groups
24x7x365 help desk support
Clustered Exchange Servers for high performance and redundancy
Hosted in secure, high-performance data center
spamARMOR anti-spam service
Anti-Virus and Anti-Spyware Protection
Email Archiving
Email Encryption
Privacy & HIPAA Filters

Why Should You Outsource Exchange?

You have been supporting your own Microsoft Exchange environment for years. Sure it’s a headache, a resource sink and the only time you hear anything is when it’s broken. But outsource it? Is that really prudent?

YES!

“Yes” is the overwhelming answer we’re hearing from CIO’s of mid-sized, regional businesses and global enterprises alike. Exchange is a critical application – no doubt about it. But if you could hand it off to a vendor who is focused on delivering tremendous value – thereby freeing up your resources – isn’t it worth consideration?

Increased Productivity. Your staff can focus on the strategic projects vital to your organization’s continued success while you offload the maintenance of Exchange to a partner who specializes in it.

Increased Support. Your users are supported by a team of courteous, trained professionals every second of every day.

Decreased Cost. Instead of spending the financial and human capital needed to build a high-performance, high-reliability, clustered Exchange environment, you can leverage the investments that your partner has already made and put those resources to better use on projects that are strategic to your organization. For a more detailed cost/benefit analysis, we recommend the article, "Hosted Exchange vs. In-house Exchange".